What patients and families can do to enhance safety.
Be Involved in Your Health Care:
- Provide an accurant and complete health history to the health care team.
- Participate in all decisions about your treatment.
- Use your correct legal name when identifying yourself at registration or admission.
What you should know?
You should understand as much as possible about:
- Your medical problems/diagnosis.
- Treatments and procedures being done in hospital.
- How you should prepare for treatment.
- Any medicines you are taking.
- Follow directions about getting out of bed and walking.
- If you are not able to get out bed make sure your personal items are in your reach.
- Use your call bell if you need help.
- If you need to get up but feel weak, dizzy or lightheaded, use your call bell to ask for help.
- Side rails are put up for your safety. Do not try to climb over them or around them.
- When you are getting out of bed, rise slowly and sit at the side of the bed before standing. Dangle your legs before you stand. Stand up slowly.
- If you use a cane or walker, keep it within your reach.
- If you are in the bathroom and need assistance or become weak, use the call bell on the bathroom wall.
- Wear non-slip footwear.
- If you usually wear glasses or a hearing aid, be sure to wear them when you are walking.
- Have a health care provider explain your discharge plan.
- Discharge is at 10:00 am.
- Have a ride home arranged.
- Make sure you have necessary help, equipment, medication and that you know when your follow up appointment is.
- Bring a list of your medications; prescription and over-the-counter and non-prescription
- medications, vitamins, herbal supplements, etc.
- Tell the doctor or nurse if you have ever had an allergic or bad reaction to any medicine or food.
- Do not take any medications or herbal supplements from home without first asking your doctor or nurse.
- Do not let anyone give you medications without asking your name and birth date or checking your hospital ID band first.
- Tell your doctor or nurse about anything that worries you about your medications. For your safe identification, a photograph may be taken and kept on your file.
- Ask if you have questions or concerns about your care.
- Plan the questions you want to ask and write them down if you can.
- If you do not understand the answers you get the first time, it is fine to ask again. You can say “I’m not sure I understand what you said, can you explain that to me again?”
- Ask a trusted family member or friend to ask questions for you if necessary and designate someone to be your advocate (spokesperson) during your hospital stay.
- You may also contact Pastoral Care (Local 61474) or Social Work (Local 63714) for assistance.
- If you need an interpreter, please let us know so we have time to arrange it.
- Washing your hands is the most important thing you can do to fight germs.
- Have your visitors wash their hands before coming in contact with you.
- Feel free to ask staff if they have washed their hands.
- Ask visitors who have an infection or a cold not to visit you.
- Health care members who handle your blood and other body fluids should wear gloves.